Compliant with GDPR and international standards

s101 Privacy Policy — A Complete Overview of How Your Data Is Protected and Used

Your trust is our most valuable asset. This policy openly explains how s101 uses and protects your personal data.

Effective Date: 1 January 2026 | Version: 2.4

Our Core Commitments: s101 never sells your personal data to third parties. Your information is used solely to provide you with services and to meet legal obligations.

01 Introduction & Scope of This Policy

S101 ("we", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information is collected when you use the s101 website and mobile application, why it is collected, how it is used, and how it is kept secure.

By creating an account on s101 or using any of our services, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of it, please contact us or stop using the platform.

This policy applies to all s101 digital services — including the website, mobile app, live chat, email communications, and any promotional activities.

02 What Data We Collect

S101 only collects the information needed to serve you properly, maintain security, and fulfil legal obligations.

1. Information you provide directly:

  • Full name, date of birth, and gender
  • Email Address & Mobile Number
  • Residential address and country
  • Payment Information (account number, mobile banking number)
  • Identity Verification Documents (NID, Passport)

2. Automatically collected information:

  • IP Address & Device Information
  • Browser type and operating system
  • Platform activity logs (login times, page visits)
  • Gaming History & Transaction Records
  • Data collected via cookies and similar tracking technologies

S101 never stores your full payment card number or PIN. All financial transactions are processed through certified payment gateways.

Data Type Purpose of Collection Legal Basis
Identity Information Account Verification & KYC Legal Obligations
Contact Information Service & Notification Delivery Contractual Requirements
Payment Information Transaction Processing & Verification Contracts & Legal Obligations
Gaming History Service Improvement & Security Legitimate Interest
Device & Log Information Security & Fraud Prevention Legitimate Interest

03 How Your Data Is Used

S101 uses the data it collects for specific, limited purposes. Every use of your information is clearly set out below:

  • Account Management: To verify registration and login, and to ensure account security
  • Payment Processing: To process deposits and withdrawals securely
  • Customer Support: To resolve your questions and issues
  • Security & Fraud Prevention: To detect and prevent suspicious activity
  • Service Improvement: Analytics to further improve the platform experience
  • Legal Compliance: To comply with AML, KYC, and other legal obligations
  • Contact: To send important updates and promotional offers (with your consent)

You can opt out of s101 marketing emails or notifications at any time by updating your account settings or contacting our support team.

04 Cookies & Tracking Technologies

The s101 website and app use cookies and similar technologies to enhance your browsing experience and ensure platform security.

Cookie Types:

  • Essential Cookies: For login sessions and security — these cannot be turned off
  • Functional Cookies: For language preferences and a personalized experience
  • Analytics Cookies: To collect platform usage statistics
  • Marketing Cookies: To show relevant offers (subject to your consent)

You can control most cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

05 Data Sharing Policy

S101 never sells your data. In limited circumstances, we may need to share certain information with third parties, as outlined below:

  • Payment Processor: Only the information required to complete transactions is shared with them
  • KYC Verification Service: With a licensed provider for identity verification
  • Law Enforcement: Where required by a court order or legal obligation
  • Technology Partner: For platform operations, under strict confidentiality agreements

What We Never Do: s101 does not sell or transfer your data to any third party — including advertisers, data brokers, or any other party — for commercial purposes.

All our third-party service providers are required to sign strict data privacy agreements and may only use your information for the specified purpose.

06 Data Retention Period

S101 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

  • Active account data: retained for as long as the account remains active
  • Financial transaction records: generally 5–7 years as required by law
  • KYC documents: as required by regulatory authorities
  • Closed account data: retained for up to 3 years after account closure
  • Support conversations: up to 1 year

Once the retention period expires, data is securely deleted or anonymized.

07 Your Data Rights

S101 respects your data rights. Under GDPR and international privacy laws, you have the following rights:

Your Data Rights

You are in full control of your data on s101. Contact our support team to exercise any of the rights below.

Right of Access

You can request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

In certain cases, you can request that the use of your data be restricted.

Right to Data Portability

You can request a copy of your data in a readable format.

Right to Object

You may object to your data being used for marketing purposes.

08 Security Measures

S101 employs industry-leading technical and organizational measures to protect your data. We believe information security is not just a technology matter — it is an ongoing, continuous process.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Two-Factor Authentication (2FA) Feature
  • Regular Security Audits & Penetration Testing
  • Sensitive data stored in the database in hashed and encrypted form
  • Real-time alert system for unusual logins or suspicious activity
  • Restricted staff access — data is visible only when necessary
  • Regular Staff Security Training

In the event of a data breach, s101 will notify affected members within the legally required timeframe and take all necessary corrective action.

09 Protection of Minors' Data

S101 serves users aged 18 and above only. We never knowingly collect or retain personal data from minors.

Age verification is carried out at the point of registration. If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be deleted. If you believe a minor is using our services, please contact our support team right away.

10 Privacy Policy Changes

S101 may update this Privacy Policy from time to time. Changes may be driven by legal developments, new services, or security improvements.

  • You will be notified of any significant changes via email or in-app notifications
  • The date of any update will always be shown at the top of the policy
  • Continued use of the platform after changes have been made constitutes acceptance of the updated policy
  • Previous versions are available from the support team upon request

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact s101's privacy team.

Our privacy team typically responds to requests within 3 business days. Complex requests may take up to 30 days, but you will be informed in advance.

Privacy Policy Last Updated: January 1, 2026

Why s101 Is Your Data Safe?

S101 uses world-class technology and processes to ensure security at every level.

End-to-End Encryption

All data between your device and our servers is protected by 256-bit SSL encryption. No one can intercept it in transit.

Two-Factor Authentication

Enabling 2FA means no one can access your account even if they know your password. It's the most effective way to keep your information secure.

Real-Time Monitoring

You will be immediately notified of any unusual login or suspicious activity, and steps will be taken to secure your account.

Restricted Staff Access

S101 staff can only access the data they need to do their jobs. No one has unnecessary access to your full information.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of s101's systems. Any vulnerabilities identified are addressed immediately.

Your Data Is Never Sold

S101's business model does not rely on selling your data. Your data is yours — we only use it to provide our services.

Your Privacy Our Responsibilities

Your data is completely safe with s101. Register today and become part of Bangladesh's most trusted gaming platform.

SSL Secured GDPR Compliant Your Data Is Never Sold
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